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Contact Center Reporting Software




When You’re Operating a Contact Center- Your Priority is Data Handling, Reporting and Agent Management.

callCenterSuite

Call Center Suite

Click to Call Suite for marketing, sales and support

mobileSolutions

Mobile Solutions

Click to Call power with no infrastructure

communicationToolbox

Aavaz Box

Enable Click to Call with your own CRM

If you’re looking for software that serves your very own calling operations but doesn’t have the CALL CENTER complexity, set ups or (let’s face it!) price tag, try Aavaz!

Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one

Flexible

Mix and match landlines, smart phones and VOIP as needed

Efficient

Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

ivr
Click to Call Dialer
ivr
Virtual PBX System
integrated_crm
Integrated CRM
agent_monitoring
Live Agent Monitoring
call_recording
Call Recordings and Duration
ivr
Predictive Dialer
... and a lot more View all features
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callCenterSuite
- Aavaz -
Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
See Details
- Aavaz -
Mobile Solutions
The Aavaz Mobile solutions enable a truly flexible and distributed work force. Your agents can be anywhere in office, on the road or even at home! You get visibility into calls with full tracking, live updates and call recordings
mobileSolutions
See Details
communicationToolbox
- Aavaz -
Communication Toolbox
The Aavaz Box is a first of its kind extensible PBX system with an API that let's you integrate with your own CRM or any other system! An easy to use Private Branch Exchange with all the advanced features of expensive proprietary systems.
See Details
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US: +1-818-208-4208| US Toll Free: +1-844-220-4448| UK Toll Free: +44-800-048-8178| India: +91-72900 71228|