Your IP address (using get_client_ip_server function) is

Outbound Dialers

What are Outbound Dialers?

That’s right – as the question implies, there are many different flavors of outbound dialers that are available. The only thing they have in common is that they automatically dial phone numbers. They broadly fall into the following categories.


  • Auto-Dialer
  • Progressive Dialer
  • Preview Dialer


Each of these outbound dialers are useful in different situations. Provided below are brief descriptions of each of these and when to best use them.


Remember that almost all forms of auto-dialers when not initiated by a real human have some legal restrictions on them in every country and state.



Auto Outbound Dialer (aka: Voice Broadcasting, RoboCallers, Outbound IVR)

These are systems that automatically initiate outbound calls. Outbound Dialers automatically call people play a message and hangup. More advanced systems may also include “interactive voice response” systems that will give the user options to select by pressing keys.


These systems are best used when doing customer service calls, surveys or anything that the person receiving the call would not mind receiving an automated call for. You would almost never use this system to do any lead generation or sales type calls.



Preview Outbound Dialer – Aavaz

Aavaz is a preview outbound dialer combined with list management and advanced tracking and lead management features. Preview dialers first let the caller preview some information on the person that they are dialing.They are best used in sales activities as informed callers are able to utilize the information to have more effective conversations to close whatever their particular campaign goal is.Aavaz also provides information on the number of times this person has previously been called and provides further intelligence as to make sure that all follow up information is also recorded in a
way that can be followed up by any caller.



Call Center Suite

Click to Call Suite for marketing, sales and support


Mobile Solutions

Click to Call power with no infrastructure


Aavaz Box

Enable Click to Call with your own CRM

Aavaz call center software comes with outbound dialers, inbound IVR's and features that enable you to run your call center without worrying about IT.

Powerful Tracking

Integrated CRM, Ticketing System, Lead Follow Up, Call Back Tracking, Full Call History with Agent Monitoring out of the box

Feature Rich

IVR, PBX, Android, Skills Based Routing, Progressive Dialing – all available from day one


Mix and match landlines, smart phones and VOIP as needed


Workflows that are designed to maximize agent productivity

Aavaz Call Center Software Features

Click to Call Dialer
Virtual PBX System
Integrated CRM
Live Agent Monitoring
Call Recordings and Duration
Progressive Dialer
... and a lot more View all features
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Call Center Suite
Aavaz Call Center Suite (CCS) is the first full-featured product of it’s kind in India. It contains all components required to run a complete call center without having to mix, match and experiment, let’s you focus and achieve your goals efficiently without having to struggle with technology
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Mobile Solutions
The Aavaz Mobile solutions enable a truly flexible and distributed work force. Your agents can be anywhere in office, on the road or even at home! You get visibility into calls with full tracking, live updates and call recordings

customer communication platform

your channels
  • phone
    Powerful voice capabilities include full PBX functions, IVRs, skills based routing, live monitoring, call recordings, transfer and conference calls
  • mail
    Outbound and inbound emails with automated distribution, canned responses, send status and track opens
  • text
    Outbound and inbound text messaging with skills based routing, automated responses and more
  • web chat
    Web Chat
    Chat with your customers from your website or application. Different pages can be configured to chat with relevant skilled agents.
  • web_tracker
    Web Tracker
    Track prospects from landing to form fill. Automatically creates tags to gain customer insight, automate with tag scoring rules and more
  • twitter
    Tweet directly with your customers for that special connect on sales and customer service
  • WhatsApp
    Present a centralized WhatsApp channel for your customers to get in touch with you. Full visibility and chat transcripts are automatically saved as tickets or leads.
  • coming_soon
    Coming Soon...
    Facebook, LinkedIn, Instagram, WhatsApp, Facebook Messenger. We're adding channels!

your workflows

Get visibility into your prospects with email, web tracking and more
Sales agents have full visibility into prospect activities, lead pipeline nurturing and communications best suited to their needs
Support staff know the customer inside out, creating amazing customer experiences and generate additional sales opportunities
Jan 15, 3:40 PM
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Jan 16, 11:00 AM
Neel: Hi, I'm interested in learning about your product...
Jan 17, 10:40 AM
Mona Agent: Neel, I hope you enjoyed the demo...
Jan 17, 1:20 PM
Mona Agent: Hi Neel, I'll be helping you with your training...
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