- Virtual and On Premise PBX Features
- Interactive Voice Response
- Custom Hold Music
- Call Queuing
- Skills Based Routing
- Voicemail Features
- Screen Pops for Sales and Support Handling
- History Across Outbound and Inbound Calls
- Support Tracking and Assigning
- Lead Tracking and Assigning
- Transfer Calls to Other Agents
- Agent Monitoring: Barge in, Whisper, Listen
- Unlimited Contact Storage
- Add much much more…
Aavaz is a web based and virtual outbound, inbound and blended calling solution for businesses wanting simple & convenient caller management. Here are some of the features we offer with our product:
Virtual
It’s web based!
No servers & no admins. Work from home.
It’s web based!
No servers & no admins. Work from home.
Unlimited Data
Store, call & report on as many campaigns & contacts as you can imagine.
Store, call & report on as many campaigns & contacts as you can imagine.
Call-back Tracker
Alert systems to ensure that you never miss a call-back.
Alert systems to ensure that you never miss a call-back.
Integrated CRM
Built in lead manager keeps tracking leads simple and easy to track.
Built in lead manager keeps tracking leads simple and easy to track.
Agent Monitoring
Monitor callers in real time. Then listen, whisper & barge in to calls.
Monitor callers in real time. Then listen, whisper & barge in to calls.
Powerful Reporting
Get call level details to track every aspect of your campaigns.
Get call level details to track every aspect of your campaigns.
Call Recording
By using the VoIP integration you will even be able to record your callers for quality control.
By using the VoIP integration you will even be able to record your callers for quality control.
Intelligent List De-duplicator
Struggling with list cleansing is now a thing of the past.
Struggling with list cleansing is now a thing of the past.
Scalable
Start with 1 caller and expand as needed. No long term contracts.
Start with 1 caller and expand as needed. No long term contracts.
Unlimited Contacts
Store as many contacts as you can imagine.
Store as many contacts as you can imagine.
Unlimited Campaigns
Run as many campaigns as you want at the same time.
Run as many campaigns as you want at the same time.
