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Aavaz Advantages

Moving away from hardware solutions from your call center has many advantages. Aside from the obvious cost benefits, we will outline some of the important reasons to switch to the Cloud, a Software as a Service, a Hosted Solution—which are all the same thing: your own web-based contact center.

Hosted SolutionHosted Solution

Virtual PBX allows screen pops for inbound calling, ticket handling all whilst assigning queues with exact skill-sets

Replace your office extensions with the use of Aavaz with our IVR+ features

Unlimited data storage for any and all campaigns that never expire or disappear due to hardware malfunction

Remote and Mobile Remote and Mobile Accessibility

With our free android mobile app your agents can be ANYWHERE in the world at no added infrastructure costs. The possibilities are endless for handling calls from different time zones.

Human Resource AdvantagesHuman Resource Advantages

Less expensive IT resource costs because you do not have to install or purchase hardware or request manual troubleshooting,

With easy scalability, you have the ability to demand generate against unexpected high volume call times

MonitoringMonitoring

Whisper, Barge In, Listen enables you to train and monitor your agents carefully while offering them coaching opportunities on the spot.

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